Privacy Policy

Last Updated: 15/09/2024

1. Introduction

Your privacy is important to us. This Privacy Policy explains how we, at MindMentor ("we", "our", or "us"), collect, use, and protect your personal information when you use the MindMentor website and application (the "Service"). By using the Service, you consent to the collection and use of your information as described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Information you provide when you register, such as your name, email address, and payment details.
• Usage Data: Information about your interactions with our Service, including your IP address, browser type, device information, and usage patterns.
• Cookies and Tracking Data: We use cookies and similar tracking technologies to track activity on our Service and hold certain information.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain the Service.
• To process payments and manage your subscription.
• To improve and personalize your experience with the Service.
• To communicate with you, including sending updates, promotions, and notifications.
• To protect the security and integrity of the Service.
• To comply with legal obligations.

4. Sharing Your Information

We do not share or sell your personal information to third parties, except in the following cases:

• Service Providers: We may share your information with trusted third-party service providers who help us operate our Service, such as payment processors or hosting services.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

7. Your Data Protection Rights (UK GDPR)

Under the UK GDPR, you have the following data protection rights:

• Access: You can request a copy of your personal data we hold.
• Correction: You can ask us to correct any inaccuracies in your personal data.
• Erasure: You can request that we delete your personal data, subject to certain conditions.
• Portability: You can request that your data be provided in a structured, machine-readable format.
• Withdraw Consent: You can withdraw your consent to data processing at any time.

8. International Data Transfers

Your personal information may be transferred to and maintained on servers located outside your country, where data protection laws may differ. By using our Service, you consent to such transfers.

9. Children's Privacy

Our Service is not intended for children under 13. If we discover that we have collected personal data from a child under 13, we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you via email or through the Service of any significant updates.